Professional Live Answering. 24 Hours a Day. 365 Days a Year.
Cunningham Communication Services focuses on Grand Rapids Metro and businesses throughout Michigan. Connect customer calls with the people responsible for the next step, using current on-call schedules and your preferred message delivery methods.
We serve businesses throughout the United States and Canada, with professional, USA-based answering agents available 24/7/365.
More than five decades helping businesses communicate professionally with their customers.
Professional, USA-Based Agents
Real people answering with the courtesy, attention, and professionalism your callers expect.
Available 24/7/365
Coverage during business hours, after hours, weekends, and holidays.
Customized Call Handling
From your greeting to emergency dispatch, we follow procedures tailored to your business.
Award-Recognized Service
NAEO and CAM-X recognition reflects our continuing focus on service quality.
Flexible Plans Without Long-Term Contracts
Choose coverage for today and adjust your plan as your needs change.
From the first call
Getting Started Is Simple
Illustrative photography
Tell Us About Your Business
We discuss your call volume, business hours, and how you want incoming calls handled.
Customize Your Account
Our team configures your greetings, call instructions, message delivery, and on-call procedures.
Forward Your Calls
Forward your existing business number to Cunningham Communication Services whenever you need coverage. Forwarding options depend on your phone provider; our team can help you review them.
We Handle the Conversations
Our professional answering agents answer in your business name and follow your instructions.
Recognized year after year
A commitment to every conversation.
NAEO Superior Agent Service Award
2017–2026
CAM-X Award of Excellence
2013–2026
Connected communication
Your Answering Service, Connected to Your Business.
Your calls shouldn’t create more administrative work. We can connect call details, messages, and service requests with supported CRM, property management, ticketing, and dispatch systems.
Ask our team about integrating your answering service with your existing workflow.
